1. Introduction
PT ALEXA INTL ("we", "our", "us") respects your privacy and is committed to protecting personal data we process about you. This policy explains how we collect, use and safeguard information when you use our website and services.
2. Information we collect
We collect information you voluntarily provide via contact forms, quote requests and newsletter sign-ups — including name, email, phone, company and any message content. We also collect technical data such as IP address, browser type and pages visited.
3. How we use your data
To respond to inquiries, send requested quotes, provide trade and logistics services, comply with legal obligations and (with your consent) send periodic market updates.
4. Sharing
We do not sell personal data. We may share information with vetted partners (logistics carriers, brokers, regulators) strictly to deliver requested services.
5. Cookies
We use essential session cookies to remember your language preference. We do not use tracking advertising cookies.
6. Your rights
You may request access to, correction of, or deletion of your personal data by emailing info@ptalexa.com.
7. Contact
PT ALEXA INTL · Jl. Jabon Raya No.1, RT.5/RW.2, Bedahan, Kec. Sawangan, Kota Depok, Jawa Barat 16519, Indonesia · info@ptalexa.com · +62 852-1205-0008 · 021-8908-2007 (Mon - Fri 09:00 AM to 05:00 PM)