Air freight at the speed of your supply chain

Door-to-door international air cargo across 120+ gateways — engineered for time-critical, high-value, perishable and dangerous goods shipments. Backed by IATA-certified handling and dedicated trade-lane experts.

Talk to Air Desk
120+

Airport Gateways

48 hrs

Avg. Door-to-Door Express

98.6%

On-Time Performance

24/7

Booking & Tracking Desk

A faster, smarter route to global markets

Air freight is the backbone of time-sensitive global trade. We combine deep carrier relationships with bonded warehousing, customs expertise and live visibility — so your cargo moves on the next available flight, not the next available shift.

From a single AWB to charter capacity, our air desk negotiates direct rates with IATA-accredited carriers across Asia, the Middle East, Europe and North America. We coordinate every milestone — pickup, export clearance, palletisation, screening, hand-over, transit, import clearance and final-mile — under one transparent booking.

Three ways to fly your cargo

Choose the speed and economics that fit your shipment. Every tier includes our full customs, documentation and tracking package.

Fastest

Express Air

Next-flight-out and priority-lane shipments when speed is non-negotiable.

Transit 24 – 72 hrs
Ideal for Perishables · Spare parts · AOG · Critical documents
  • Direct flight bookings on first available departure
  • 24/7 priority handling at origin & destination
  • Dedicated coordinator per shipment
  • Live milestone alerts and proof of delivery
Heavy & Outsized

Air Charter

Full aircraft charters for project cargo and outsized loads.

Transit Within 24 hrs of release
Ideal for Project cargo · Oversized · Relief · DG · Live animals
  • Cargo aircraft sourcing from B747F to AN-124
  • Route engineering & overflight permits
  • Onboard supervision available
  • Insurance and risk advisory included

Why global shippers choose Alexa Air

Six operational pillars that turn complex international air shipments into a single, accountable booking.

IATA & TAPA Network

Accredited handling agents at every gateway with TAPA-compliant secure warehousing.

Dangerous Goods Certified

IATA DGR-trained team for hazardous cargo, lithium batteries and restricted articles.

Cold Chain Capable

Active and passive temperature-controlled solutions from +25 °C down to −20 °C.

Oversized & Heavy-Lift

Aircraft pallet engineering, ULD optimisation and outsized cargo loadability checks.

Customs Under One Roof

Licensed brokerage across origin and destination — single point of accountability.

End-to-End Visibility

Live AWB tracking and milestone alerts via FreightConnects, with API integration for ERPs.

Direct uplift from your gateway to theirs

Strong block-space and weekly capacity across the world's busiest air-cargo hubs — with dedicated trade-lane managers for each corridor.

CGK
Jakarta
SUB
Surabaya
SIN
Singapore
KUL
Kuala Lumpur
BKK
Bangkok
HKG
Hong Kong
PVG
Shanghai
ICN
Seoul
NRT
Tokyo
BOM
Mumbai
DEL
Delhi
DXB
Dubai
FRA
Frankfurt
AMS
Amsterdam
LHR
London
JFK
New York
ORD
Chicago
YYZ
Toronto
LAX
Los Angeles
CDG
Paris

Five steps. One AWB. Zero surprises.

A disciplined operating model that keeps every shipment auditable from booking to proof of delivery.

01

Quote & Booking

Submit cargo details — we confirm rates and flights within 2 working hours.

02

Pickup & Build-up

Door pickup, palletisation, ULD build-up and dangerous-goods packaging.

03

Export Clearance

Documentation, screening, security and customs export filing.

04

Air Transit

Direct or transit flight with live milestone tracking via your AWB.

05

Import & Delivery

Destination clearance, duty management and final-mile to consignee.

Specialist desks for cargo that demands care

Six verticals with dedicated SOPs, packaging standards and carrier contracts.

Perishables

Perishables

Fruits · seafood · flowers — cold chain & pre-cooling

Pharma & Healthcare

Pharma & Healthcare

GDP-compliant, temperature-controlled flows

Electronics & Tech

Electronics & Tech

TAPA-secure handling, lithium-battery certified

Garments & Fashion

Garments & Fashion

Garments-on-hangers and seasonal capacity

Automotive Parts

Automotive Parts

AOG and assembly-line critical SLAs

Project & Heavy Cargo

Project & Heavy Cargo

Outsized, ULD-engineered, charter-ready

Answers from our air cargo desk

The questions our enterprise shippers ask most often — answered straight.

Carriers bill on whichever is higher. Volumetric weight = (L × W × H in cm) ÷ 6000. We optimise carton geometry at the build-up stage to minimise chargeable weight on every booking.

Express bookings from Jakarta (CGK) and Surabaya (SUB) typically clear and depart within 6–12 hours of pickup. Asia-Pacific door-to-door averages 24–48 hours; intercontinental 48–72 hours.

Yes. Our team is IATA DGR-certified and we operate fully approved DG-acceptance flows for Class 1–9 hazardous goods, including UN3480/UN3481 lithium battery shipments with carrier-specific compliance.

We move pharmaceuticals, fresh produce, seafood and flowers under both passive (thermal blankets, gel packs) and active (Envirotainer-class ULDs) cold-chain solutions across the +25 °C to −20 °C range.

At minimum: commercial invoice, packing list, AWB instructions and HS-coded product description. We prepare and file all export documentation — Certificate of Origin, MSDS for DG, fumigation and inspection certificates.

Carrier liability under the Montreal Convention is limited (~22 SDR/kg). We arrange all-risk marine cargo insurance covering 110% of CIF value — recommended for any shipment above USD 5,000 declared value.

Get an air freight quote in 2 working hours

Tell us origin, destination, weight and dimensions — our air desk replies with rates, transit and a booking option, same business day.

Talk to Air Desk